Shipping policy
Last Updated: 01/01/2024
Welcome to Deppot ("us," "we," or "our"). This Shipping Policy outlines our shipping procedures and terms.
Free Shipping
Currently, we offer free shipping on all orders. This promotion is subject to change at any time without prior notice.
Shipping Times
Our team strives to process and dispatch orders promptly. Please note the following estimated shipping times:
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Standard Shipping: 5-15 days
Please be aware some of our products are shipped from partners located in other countries, while we finalise our operational structure.
If you need assistance, please contact our customer support.
Order Processing
Orders are processed within 5 business days. Once your order is dispatched, you will receive a confirmation email with tracking information.
Shipping Locations
We currently ship to locations within Australia. For international shipping inquiries, please contact our customer service.
Change in Shipping Costs
While shipping is currently free, we reserve the right to modify our shipping policy, including the introduction of shipping fees. Any changes will be reflected on this page, and customers will be notified at the time of checkout.
Customs and Import Duties
For orders shipped internationally, customs and import duties may apply upon reaching the destination country. These charges are the responsibility of the recipient and are beyond our control.
Tracking Orders
Once your order has been dispatched, you will receive an email with tracking information. Please allow some time for the tracking information to be updated.
Contact Us
If you have any questions about our Shipping Policy, please contact us at support@deppot.com.au